Returns & Exchanges
What is your return window?
Eligible items may be returned within seven days of delivery, provided they remain unworn, unused, and original.
How do I request a return?
Contact us through WhatsApp or email with your order number and return reason to begin a request.
How should I prepare my return?
Once approved, we’ll arrange pickup where available. Please keep original packaging, tags, and invoices intact.
When will I receive my refund?
Refunds are processed after inspection and returned to your original payment method within five to seven business days.
Which items cannot be returned?
Personalised, altered, sale, and certain delicate or handcrafted pieces may be non-returnable. Check product details before ordering.